2025 Australian Achiever Awards – Customer Satisfaction Excellence
Royal Facilities is proud to have achieved an exceptional 89.64% customer satisfaction score in the 2025 Australian Achiever Awards for the Cleaning & Maintenance Services & Supplies category. This independent and unbiased award system is based entirely on feedback from our clients and assesses eight key areas including Time-Related Service, Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception, and Referrals.

A score above 80% is considered outstanding, and Royal Facilities’ result reflects our consistent commitment to client satisfaction, professional service, and reliability. Clients praised our punctuality, high cleaning standards, friendly and accommodating staff, and our trustworthy and professional approach across both business and personal engagements.
This recognition stands as a testament to the dedication of our team and the strong relationships we build with every client we serve.